Due to the ongoing Covid-19 Pandemic, we ask that for your safety that you allow us to provide curbside service as follows:
- Please call in advance to schedule an appointment date and time.
- Upon arrival, locate the parking space number and call us at 863-385-6147. You will be asked for the parking space number and a technician or receptionist will come out to you shortly.
- Please have dogs on a secure leash and cats in carriers.
- Your pet will be brought inside and you are asked to remain outside while our doctors and staff examine your pet. In special circumstances, clients will be allowed to come in with their pet.
- You will be called to discuss your pet’s needs or concerns and to answer any questions you might have.
- Your pet will be brought back out to you and on many occasions the attending doctor will come out to talk with you at the conclusion of your visit.
- Payments can be taken by phone if paying with credit or debit card or our staff can take your payment in person and provide you with a receipt.
If you desire to be present with your pet, we ask that you please wear face mask while in our facility at all times, and because of our exam room size please limit the total number of family members to no more than two. If you have any flu or cold symptoms, we ask that you please remain in your vehicle and allow us to serve you curbside.
Once again, we encourage our clients to phone in orders for pet food, supplies and medications that have been pre-approved. When picking up these orders, you are welcome to pay by phone and a staff person will gladly bring it out to you.
Please understand that it takes longer to evaluate each pet and fully communicate with clients under our current circumstances. Also understand that we are continuing to have staff shortages and we are trying our best to take care of each client’s needs, so please be patient with us.
As we continue to make veterinary care for our clients and patients our highest priority, please know that there are many local options for boarding and grooming to choose from.